Privacy Policy
Last Updated: March 20, 2026
Catena Homes (“Catena,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or submit information through our online forms.
This Privacy Policy applies to information collected through https://catenahomes.com/ and related pages that we control.
1. Information We Collect
We may collect information you choose to provide to us directly, including:
- name
- email address
- phone number
- mailing or property address
- project location
- details about your inquiry, project, warranty issue, or homeowner request
- any other information you choose to include in a form submission or message
We may also automatically collect limited technical information when you use the site, such as:
- IP address
- browser type and device information
- pages viewed and general site usage information
- referral information
- approximate location derived from your IP address
We and our service providers may use cookies or similar technologies that are necessary for site operation, security, performance, and basic functionality. These technologies may remember preferences or help us maintain and protect the website.
2. How We Use Information
We may use information we collect to:
- respond to inquiries and communicate with you
- provide customer service and homeowner support
- evaluate prospective projects or service requests
- operate, maintain, secure, and improve the website
- troubleshoot technical issues and monitor site performance
- comply with legal obligations
- protect our rights, safety, property, and users
3. How We Share Information
We do not sell your personal information for money.
We may share information in the following circumstances:
- with service providers that host, support, secure, or help operate the website and our communications systems
- with vendors that process form submissions or email communications on our behalf
- when required by law, subpoena, court order, or legal process
- when we believe disclosure is necessary to investigate fraud, protect rights or safety, or enforce our policies
- in connection with a business transaction such as a merger, acquisition, financing, or sale of assets
4. Third-Party Services and Embedded Content
Our website may use third-party tools or embedded services. For example, our contact page includes an embedded Google Map. If you interact with third-party services, those third parties may collect information according to their own privacy practices.
Our website may also contain links to third-party websites or social media platforms. We are not responsible for the privacy, security, or content practices of third parties.
5. Cookies and Similar Technologies
We may use cookies, server logs, and similar technologies to:
- keep the website functioning properly
- improve performance and reliability
- remember user preferences
- protect against abuse, spam, or malicious activity
Most browsers allow you to manage cookies through browser settings. Disabling cookies may affect some website functionality.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
7. Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may choose not to provide personal information, but some features of the site or our ability to respond to you may be limited.
If you would like to request access to, correction of, or deletion of personal information you have submitted to us, please contact us using the information below. We will review requests and respond as required by applicable law.
9. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to review and delete the information if necessary.
10. U.S. Visitors
This website is intended for visitors in the United States. If you access the website from outside the United States, please be aware that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Catena Homes
13760 Noel Rd Ste 1000
Dallas, Texas 75240
Email: inquire@catenahomes.com